Career Openings

⦿ Design and provide solution recommendations and roadmaps for service modernizations using Salesforce Platform, both out-of-box capabilities and customized solutions

⦿ Work closely with Delivery Managers, Solution Architects, and directly with customers to architect Salesforce solutions to meet business requirements

⦿ Develop architecture models and blueprints depicting Salesforce solutions, along with service integrations, for service modernizations

⦿ Responsible in assisting technical design decisions, working with the business partners to determine long-term technical goals, determining levels of technical risk present in the system and ensuring that development not be impeded by technical considerations

⦿ Ensuring that best practices are followed, the solution designed and built are scalable to meet the current business needs, and support the future state

⦿ Document, maintain, and govern Salesforce solutions, both out-of-box capabilities and customized, to meet business requirements for service modernizations across their respective lifecycles

⦿ Strong communication with teams, customers, and project stakeholders, as well as provide leadership throughout the project lifecycle

⦿ Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward

⦿ Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

⦿ Ensure that the system accurately meets the defined expectations of the business, ensuring that proper testing is implemented, and performance and security requirements are closely monitored by working with development teams

⦿ Bachelor’s Degree in a related field and 8-10 years’ of experience or Master’s Degree and 6-8 years of relevant experience

⦿ 7+ years of hands-on implementation experience designing sound and scalable technical solutions on the Salesforce platform that meet end-to-end integration requirements

⦿ 5+ years of experience in an architect role on large scale Salesforce implementations
Experience working in an Agile development environment with multiple modern programming languages (e.g. Java, C#, Python, JavaScript, etc.)

⦿ Demonstrate knowledge, skills and capabilities to design and build high-performance technical solutions on Salesforce platform

⦿ Demonstrate an understanding of and ability to architect solutions to address security complexities, mechanisms, and data integration capabilities on the Salesforce platform

⦿ Experience presenting and effectively communicating technical solutions to clients, including limitations and design tradeoffs, from inception through successful implementation

⦿ Hands-on, full life-cycle Salesforce implementation experience with strong expertise in modules such as Sales Cloud, Service Cloud, Marketing Cloud, and Force.com

⦿ Experience working within a Scaled Agile framework

⦿ Salesforce Certified Technical Architect and/or Salesforce System Architect

⦿ Use your technical proficiency with the Salesforce platform to design and develop business functionalities using inbuilt CRM/CX technologies and functionalities

⦿ Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce cloud, service, community, available tools available within AppExchange and Salesforce Platform

⦿ Creating new features and enhancements to existing apps

⦿ Maintaining the code base and ensuring it remains consistent with the overall application architecture

⦿ Build custom applications using declarative customization capabilities, e.g. flows and using App Builder

⦿ Perform app development, prototyping, testing and demonstrating capabilities to users.

⦿ Work with systems architect and support team members to address security and compliance (e.g. section 508, FISMA) requirements related to the setup of Salesforce platform sandbox and development environments

⦿ Work on design and development of interfaces APIs and integrations from Salesforce to external systems

⦿ Communicating effectively within the organization and across teams

⦿ Bachelor’s Degree in a related field and 8-10 years’ of experience or Master’s Degree and 6-8 years of relevant experience

⦿ 5+ years direct experience in software development lifecycle

⦿ 5+ years of experience in development of enterprise-level Salesforce projects throughout implementation lifecycles with demonstrable success

⦿ 5+ of experience with Salesforce Web Services APIs

⦿ Experience with designing, development and implementing workflows

⦿ Experience with Agile delivery, Scrum and/or Kanban

⦿ Experience and understanding business requirements, working with stakeholders, and implementing complex integrations

⦿ Certified in Salesforce.com certifications

⦿ Experience developing/deploying applications written in open languages and integration with Salesforce platform knowledge or previous experience

⦿ Guide customers and colleagues in rationalizing and deploying emerging MuleSoft technologies that drive increased business value

⦿ Work closely with Delivery Managers, Solution Architects, and directly with customers to architect MuleSoft technology solutions to meet requirements

⦿ Identify and proactively manage risk areas with the platform and ensure that solutions are compliant with customer policies and regulations

⦿ Oversee the technical quality of the integration solutions and ensure that they are operationalized effectively

⦿ Responsible in assisting MuleSoft architecture decisions, working with the business partners to determine long-term architecture goals, determining levels of architecture risk present in the system, and ensuring that development not be impeded by architecture/technical considerations

⦿ Ensuring that best practices are followed, the architect solution designed and built are scalable to meet the current business needs, and support the future state

⦿ Define integration standards and patterns for MuleSoft technology solutions

⦿ Understand and transform business requirements into scalable/manageable solution architecture and design specifications

⦿ Design Mule applications for AnyPoint Platform following a hybrid deployment architecture

⦿ Provide program-level leadership and guidance for AnyPoint Platform and MuleSoft technology solutions

⦿ Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the MuleSoft Platform

⦿ Develop and communicate MuleSoft Platform and technology roadmap across CSM Program

⦿ Bachelor’s Degree in a related field and 8-10 years’ of experience or Master’s Degree and 6-8 years of relevant experience

⦿ 7+ years of hands-on implementation experience designing sound and scalable technical solutions on the MuleSoft platform that meet end-to-end integration requirements

⦿ 5+ years of experience in an architect role on large scale MuleSoft implementations

⦿ Experience working in an Agile development environment with multiple modern programming languages (e.g. Java, C#, Python, JavaScript, etc.)

⦿ Knowledge and experience with different MuleSoft offerings

⦿ Experience with AnyPoint Platform, Flow Design, API Design. DataWave, Cloud Hub, Runtime Fabric, API Management, Salesforce Integration

⦿ Demonstrate knowledge, skills and capabilities to designing and implementing a project's technical architecture

⦿ Demonstrate an understanding of and ability to architect solutions to address security complexities, mechanisms, and data integration capabilities on the Salesforce platform

⦿ Experience presenting and effectively communicating technical solutions to technical and non-technical audiences, including limitations and design tradeoffs, from inception through successful implementation

⦿ Hands-on, full life-cycle MuleSoft implementation experience

⦿ Experience working within a Scaled Agile framework

⦿ MuleSoft Certified Platform Architect - Level 1

⦿ MuleSoft Certified Integration Architect - Level 1

⦿ Experience with design patterns used with MuleSoft integrations and Salesforce

⦿ Experience designing, developing, securing, and managing APIs

⦿ Use your technical proficiency with the MuleSoft to design and develop business functionalities using inbuilt CRM/CX technologies and functionalities

⦿ Understand Business Requirements, perform impact analysis and assess technical challenges/feasibility in achieving required business outcome

⦿ Work with stakeholders to design, develop, document, and implement solutions on the MuleSoft platform and API development standards

⦿ Identify ongoing risks and pain points throughout the project, develop and implement mitigation measures

⦿ Work with systems architect and support team members to address security and compliance (e.g. section 508, FISMA) requirements related to the setup of MuleSoft and Salesforce platform sandbox and development environments

⦿ Bachelor’s Degree in a related field and 8-10 years of experience or Master’s Degree and 6-8 years of relevant experience

⦿ 5+ years of direct experience in software development lifecycle

⦿ 5+ years of experience in development of enterprise-level MuleSoft projects throughout implementation lifecycles with demonstrable success

⦿ 5+ years of experience with APIs lifecycle in all the stages

⦿ Experience with designing, development and implementing workflows

⦿ Experience and understanding business requirements, working with stakeholders, and implementing complex integrations

⦿ Hands on experience with implementing certificate-based security for Mule applications

⦿ Experience in Agile environments and methodologies

⦿ Certified MuleSoft Developer Level I or II

⦿ Experience developing/deploying applications written in open languages and integration with Salesforce platform

⦿ Knowledge or previous experience in designing enterprise secure services using REST based APIs including SOAP based APIs

⦿ Provide overall hands-on production and operational support

⦿ Work closely with various cross functional teams to make sure Operations and Maintenance (O&M) related tasks for services in production are up to date

⦿ Support in planning and scheduling for upgrade, maintenance of code and infrastructure components in production environment including End Of Life components for Services in Production

⦿ Make sure all O&M tickets are assigned properly and handled in timely manner within OLA

⦿ Active participation in all Agile Ceremonies as required (including Program Increment planning)

⦿ Assist O&M Manager and Lead in Ad-hoc reports generation, data calls and other O&M activities as required

⦿ Lead and coordinate Security POAMs remediation for all Services in Production

⦿ License management for enterprise platformsProvide technical and administrative support as required

⦿ Bachelor's degree in a related field and at least 5-7 years’ experience; or Master's degree and 3-5 years’ experience or high school diploma/equivalent and 9 years’ experience.

⦿ Minimum 8 years of experience of hands-on experience in providing production and operational support for COTS and Custom software and Infrastructure components in 24x7 env

⦿ Minimum 5 years of experience in leading team of Systems Engineers and Subject Matter Experts supporting one or more Enterprise Platform (Siebel, Weblogic, Salesforce)

⦿ Must have experience in providing production and operational support for Mission Critical Services running on one or more Enterprise platforms such as Siebel, Weblogic, Salesforce

⦿ Experience working in Agile environmentAt least 5 years of experience working on Linux OS

⦿ At least 5 years of experience in at least one DB (Oracle, Siebel, MySQL)

⦿ Experience in providing production and operational support for Services in Cloud

⦿ Experience with DevSecOps and CI/CD tools, e.g., Jenkins, Puppet

⦿ Must have a Current, Interim Secret (or higher) clearance.

⦿ Experience in ServiceNow

⦿ Experience in Agile tools such as ELM

⦿ Experience working with Confluence

⦿ Familiarity with Code Repository such as GitLab

⦿ Experience in Development such as Java, Angular JS, React JS

⦿ Supports DevSecOps efforts to ensure delivery of a demand model leveraging continuous everything to reduce defects while increasing productivity and time-to-market.

⦿ Assists with the establishment of CI/CD pipeline guidelines, standards, and strategies.

⦿ Communicates with development teams to ensure adherence to CI/CD guidelines and standard DevSecOps processes.

⦿ Under the direction of the DevSecOps SME, supports the technical planning, configuration, integration, verification and validation of the pipeline toolchain in support of the technical complexities that lead to the successful integration of various DevSecOps practices as part of a CI/CD implementation.

⦿ Implements automated methods that will improve the performance and reliability of the system including scripting, integration, and problem resolution related to the CI/CD pipeline toolchain.

⦿ The DevSecOps Engineer reports to the System Team Manager.

⦿ Bachelor’s degree in a related field and 5-7 years’ experience or Master’s Degree and 3-5 years’ experience; or high school diploma/equivalent and 9 years relevant experience.

⦿ least two-years hands-on experience supporting DevOps/DevSecOps to reengineer and automate the software development process.

⦿ Experience in the technical aspects of DevSecOps techniques, continuous integration, continuous testing, and continuous deployment.

⦿  with at least some of the following technologies and techniques:Distributed source control (Git)Dependency Management tools such as Maven, Gradle

⦿ Leading CI/CD tools such as Jenkins, TFS

⦿ The concept of Pipeline as Code scripting technologies

⦿ Industry standard Static Code Analysis (SCA) tools such as SonarQube, Nexus IQ Server, Fortify

⦿ Hands on experience integrating SCA tools into CI/CD pipeline

⦿ Binary Repository tools such a Nexus Repository for pulling dependencies and publishing build artifacts (Snapshots / Releases)

⦿ Familiarity with open-source tools for test automation such as Selenium

⦿ U.S. Citizenship required; must have the ability to obtain and maintain a Public Trust clearance.

⦿ Support all project phases from inception through completion.

⦿ Work with the customer to capture and translate high level functional, technical, and performance requirements into detailed acceptance criteria for epics / user stories in a Scaled Agile Framework environment (SAFe).

⦿ Decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs solutions

⦿ Assist Deployment Leads, engineers, and other internal stakeholders with client facing activities to identify and define project requirements, scope and objectives

⦿ Works with the development team to ensure that they understand the requirements

⦿ Provide business area and technical expertise to management and stakeholders to facilitate planning, set direction, define business initiatives, and develop solutions to business information systems needs and requirements.

⦿ Be able to manage multiple assignments, changing priorities, and work independently with little oversight.

⦿ Participate in the agile ceremonies and interface with the agile team(s) and other program staff as required.

⦿ Communicate effectively in written and verbal communication coupled with strong listening skills

⦿ Bachelor’s Degree in a related field and 8-10 years’ of experience or Master’s Degree and 6-8 years’ of relevant experience

⦿ Strong understanding and knowledge of Salesforce platform business and technical processes to formulate and develop new and modified business information processing systems

⦿ 5+ years of Business Analysis experience

⦿ 5+ years of experience and knowledge supporting large scale Salesforce implementations

⦿ Experience in an agile environment

⦿ Demonstrate knowledge, skills and capabilities to elicit and document Salesforce platform functional, technical and performance requirements based on customer needs

⦿ Excellent planning, organizational, and time management skills

⦿ Excellent written and oral communication skills, including the ability to effectively communicate complex technical ideas to audiences with varied technical backgrounds

⦿ Experience crafting and coordinating official correspondence

⦿ Excellent administrative/organizational abilities

⦿ Experience researching new Salesforce technologies for inclusion/use on customer programs

⦿ Prior work experience in with the Salesforce platform and a fast-paced, variable environment

⦿ Salesforce.com Administrator Certification

⦿ Experience using business process modeling tools such as Rational Systems Architect, Enterprise Architect, Viso, etc.

⦿ Experience implementing DevSecOps for large program using Agile, preferably SAFe, development methodology

⦿ Scaled Agile Framework experience; working as a part of a Scrum Team

⦿ Experience using engineering environments and tools that support agile development, and especially SAFe, such as JIRA, Rally, VersionOne, Confluence, IBM CLM/ELM